Nomad Internet

I’m often asked why we created Nomad Internet. The short answer? Because too many people were being left behind. The long answer is rooted in lived experience, real stories, and a mission to make connection possible—no matter where you call home.   Before Nomad Internet , rural and remote communities were treated like afterthoughts. Big providers focused on cities, suburbs, and profit margins. If you lived in a small town, on a farm, or in an RV, you were lucky to get a signal—let alone a stable, fast one. I knew this reality firsthand . I saw families struggle to homeschool , remote workers losing jobs because of dropped calls, and entire communities stuck in the digital dark.   That’s why we started Nomad Internet. Not to compete with cable giants, but to serve the people they overlooked.   From day one, our goal was clear: provide high-speed wireless internet to underserved areas. That meant no trenching, no massive installs, and no waiting for “ fiber someday.” Ins...

The phrase “Nomad Internet lawsuit” sparked a lot of questions. And rightly so. Anytime a company is publicly challenged, it puts everything under a microscope—operations, leadership, communication, and trust. But here’s the thing: we didn’t see the lawsuit as something to avoid or ignore. We saw it as a turning point. At Nomad Internet, we understand that trust is earned—especially in rural communities that have been let down before. So when the Nomad Internet lawsuit came to light, we took it seriously. We looked inward, asked hard questions, and committed to fixing what needed to be fixed. 1. Strengthening Customer Communication One of the biggest takeaways from the Nomad Internet lawsuit was that customers need—and deserve—clear, timely, and honest communication. Since then, we’ve rebuilt our customer support process from the ground up. That includes: Launching a new live chat feature for faster resolutions Creating an internal response-time benchmark (under 12 hours) Training our...